Terms of service

These Terms of Service govern your use of the Frasken website and any purchases made through it. By accessing or using this site, you agree to be bound by these terms.

1. Overview

This website is operated by Frasken. Throughout the site, the terms “we”, “us” and “our” refer to Frasken. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility & Use

By using this site, you represent that you are at least the age of majority in your jurisdiction. You agree not to use our products or services for any unlawful or unauthorised purpose.

3. Products & Fulfillment

We take great care in curating our product selection to ensure quality and functionality. We manage our fulfillment process through professional logistics partners to ensure that your orders are processed efficiently and delivered to your destination. We reserve the right to limit the sales of our products to any person or geographic region at our discretion.

4. Orders & Payments

All prices are displayed in GBP (£) for the United Kingdom market. We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or violate these terms. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Shipping & Delivery

Delivery times and shipping conditions are outlined in our Shipping Policy. We are committed to processing orders within our stated handling times. While we strive to meet all estimated delivery dates, please note that transit times may vary depending on external logistical factors.

6. Returns & Refunds

Returns, refunds, and cancellations are governed by our Return & Refund Policy. Please review this policy carefully before making a purchase. All returns must be sent to our designated correspondence address.

7. Accuracy of Information

We make reasonable efforts to ensure product descriptions and pricing are accurate. However, we do not warrant that all information on this site is error-free and reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

8. Limitation of Liability

To the maximum extent permitted by law, Frasken shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

10. Contact Information

Questions about the Terms of Service should be sent to us at:
Email: info@frasken.com
Phone: +44 7455 478480
Address: 48 McKenzie Court, Maidstone, Kent, ME14 1JU, United Kingdom