Privacy policy
This Privacy Policy describes how Frasken collects, uses, and discloses your personal information when you visit or make a purchase from this website.
Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device.
When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment information, email address, and phone number.
How We Use Your Personal Information
We use the personal information we collect to:
- Process and fulfil orders
- Communicate with you
- Screen orders for potential risk or fraud
- Provide customer support
Third-Party Fulfilment & Service Providers
We work with trusted third-party fulfilment and service partners to store, process, and ship orders, and to support essential business operations such as payments and analytics. These partners only receive the information necessary to perform their services.
Sharing Your Personal Information
We share your personal information with service providers to help us operate our store and fulfil orders. We may also share your information to comply with applicable laws and regulations.
Behavioural Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
Your Rights
If you are a resident of the United Kingdom or European Union, you have the right to access, correct, or request deletion of your personal data.
Data Retention
We retain your personal information for our records unless and until you ask us to delete this information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact Information
Email: info@frasken.com
Phone: +44 7455 478480
Last updated: 17 January 2026